IT service and maintenance, before something fails.
Monitoring, patch management, backup and endpoint security – looked after continuously rather than repaired in an emergency. For Berlin companies with no IT department of their own, and no appetite for downtime.
We deploy NinjaOne.
Every device we look after runs under NinjaOne. We use that RMM platform to roll out monitoring, patching, backup and endpoint security and to control them centrally – one tool instead of five, and a complete view of your estate at any time.
- Round-the-clock monitoring and alerting
- Patches vetted centrally and rolled out on a schedule
- Remote access with no extra software on your side
- One inventory across every site
What happens continuously
Round-the-clock monitoring
Servers, network and workstations are watched continuously. We usually see something unusual before anyone in the office notices.
Patch management
Operating systems and software stay current. Updates are tested and applied in planned windows, not at some point in the middle of a working day.
Backup & recovery
Backups run automatically and separately from the company network – and are tested for recoverability on a regular basis. A backup that has never been restored is not a backup.
Endpoint security
Malware protection, encryption and permissions across every device, rolled out and controlled centrally.
Remote & on-site
Most things we solve remotely. When it genuinely needs hands, we are not far away from Friedrichshain.
A named contact
No anonymous ticket queue where someone different answers each time. You reach the people who know your setup.
Why maintenance costs less than the emergency
Figures from current industry studies – not from our own client base.
- of companies were hit by theft, industrial espionage or sabotage in the past twelve months – or suspect they were.Bitkom, Wirtschaftsschutz 2026 (n = 1.003)
- 96%
- were hit by a ransomware attack within twelve months. One in five of those affected has paid a ransom at some point.Bitkom, Wirtschaftsschutz 2026 (n = 1.003)
- 45%
- of damage in a single year from the failure, theft or sabotage of information systems and business operations alone.Bitkom, Wirtschaftsschutz 2026 (n = 1.003)
- €36.5bn
More services
- Cloud & Microsoft 365We set up Microsoft 365, move mailboxes and file servers out of the basement and into the cloud, and make sure access, backups and devices stay under control afterwards. One point of contact, from planning to day-to-day operation.Read more
- Remote desktop & mobile workSecure access to your applications and data – from home, on the road, or from a second site. Set up, hardened, and looked after afterwards.Read more
- IT consultingAn independent read on which systems you actually need – before you invest. We look at what is already there, and we say so when something is not needed.Read more
Around the clock, 365 days a year.
IT problems do not keep office hours. When something stops working, you can reach us – at night, at the weekend and on public holidays.
+49 30 23324319- Support
- 24 hours, 7 days a week
- Friedrichshain office
- Tue–Fri 12–7pm, by appointment